02 April 2009
Latest addition to ADCPís Customer Care
Abu Dhabi, 2 April, 2009- Abu Dhabi Commercial Properties, ADCP, the renowned Abu Dhabi based Property Management Company, has established a modern Customer Service Centre to cater to its clientele needs in Abu Dhabi.
Mr. Jasim Al Darmaki, the Managing Director of ADCP stated ďThe residential units under ADCP are being rented through the Customer Service Centre by implementing innovative technologies to ensure saving time and efforts when renewing contracts, receiving complaints or notes and handling maintenance requests by our customers.Ē
Mr. Al Darmaki, also pointed out that ďADCPís Customer Service Centre have placed high standards of quality management systems and processes to ensure that our customers and clients receive the highest standard of service. This was proven by the recently ISO 9001:2008 Certification awarded to ADCP. ď
ADCPís success represented by the ISO accreditation is only the result of implementing the governmentís wise directions to support the partnership between public and private sectors and encourage a prosperous and professional future for the UAE Nationals in this vital economic field.
ADCP now oversees more than 40.000 residential units in the Emirate of Abu Dhabi and many other new projects under construction in collaboration with the Government of Abu Dhabi to meet the increasing housing demands in light of the construction boom the Emirate of Abu Dhabi is witnessing in the present time.
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