07 February 2015
Abu Dhabi Commercial Properties Successfully Renews Leading Standards Certification in 2014
Abu Dhabi, 7 February 2015 – Abu Dhabi Commercial Properties (ADCP) announced today that its registration has been successfully renewed by Lloyd’s Register Quality Assurance (LRQA) for ISO standards - ISO 9001 (Quality Standard) for a second consecutive time since 2008. LRQA, a part of Lloyd’s Register Group, is one of the world leaders in assessing business processes and products to internationally recognized standards.
This recertification demonstrates ADCP’s effective quality management system to guide and govern their operations which assures the organization’s commitment to provide excellence in delivery of customer service and capability of maintaining a consistent work mechanism, falls under the global Quality Standards and Measures.
Speaking on the occasion, Managing Director of ADCP Mr. Abdulla Khalifa Al Suwaidi emphasized “ISO certification confirms ADCP’s commitment to excellence and a reconfirmation of our assurance that ADCP clientele continues to receive the highest quality service.Every staff member of ADCP has contributed in this endeavor. External validation of the recertification marks a milestone in our roadmap to achieve Excellence with continual improvement in efficiency, effectiveness and delivery of customer service. This accomplishment should not stop our concerted efforts to further improve our service and quality standards to take ADCP to higher levels”.
The ISO 9001:2008 certification places great emphasis on aligning the quality management systems closer to the processes of organizations and focus on continual improvement. The certification ensures that people in the organization have well defined and documented procedures, thus improving the consistency of output. Quality is constantly measured, repetition of jobs are avoided leading to better working conditions, increased job satisfaction and improved morale. The community at large also benefits through the fulfillment of legal and regulatory requirements, improved health and safety and reduced environmental impact.
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