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Service Guarantee from ADCB Islamic Banking

Service Guarantee from ADCB Islamic Banking

You trust us with your life’s earnings and ambitions. Naturally, our services must match up to your trust. To do so, we now offer you a guaranteed decision to your applications within 3 working days for the following products:

Personal Finance
Islamic Touchpoints Cards
Bank Accounts*

To ensure that we track your application and the timelines in an efficient manner, upon submitting the complete set of documents applicable, please send us an SMS:

Islamic Touchpoints Card: SMS ‘C’ to 2626
Account: SMS ‘A’ to 2626
Personal Finance: SMS ‘P’ to 2626

In case we are not able to meet your request in the promised timeframe, you will earn 5,000 TouchPoints as compensation. No questions asked.

*This offer does not apply to New to Bank customers applying for current account only [due to Shari’ah compliance reasons].

Click here for Terms and Conditions

  • Contact Us
  • ATMs / Branches

Call - 800 5626

SMS - ISL to 2626

Write to Us

I want to:

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Earn TouchPoints

With TouchPoints, get rewarded for every ADCB product or service you 'Touch'. Redeem your TouchPoints online for gift vouchers, utility bill payment, or even for Etihad Guest and Skywards Miles!