Letters spacing
Line height
Default
Big
More big
Default
Black & White
Ways To Bank Mobile Banking
Powered by AI. Shaped by you.
AI-Powered Smart Banking
Experience smarter banking powered by advanced AI, with intuitive prompts assisting across a wide range of digital services
Faster Seamless Services
Manage your accounts, cards, loans and services in one place, with a faster and more seamless experience
Intuitive end-to-end journeys
Every journey has been reengineered and redesigned to be more intuitive
All-in-one app
Open accounts, apply for banking products, and set up your investment portfolios, all in one app
Investment & Trading
Trade US equities, ETFs and cryptocurrencies instantly within the app, with real-time access to global markets
Display modes
Switch between light and dark modes for a more comfortable and personalised viewing experience on your device
Mobile Banking App Services
Fixed Deposit
- Open a Fixed Deposit account instantly with flexible tenors and competitive interest rates
- View and manage your existing deposit accounts
Where to find in the app:
Log in to the ADCB Mobile Banking App, then go to the Accounts & Deposits section on the main dashboard.
Islamic Deposits
- Open an Islamic Deposit account instantly with flexible tenors and competitive profit rates
- View and manage your existing Islamic Deposit accounts
Where to find in the app:
Log in to the ADCB Mobile Banking App, then go to the Accounts & Deposits section on the main dashboard.
Investments
- Access and trade in global and local markets, cryptocurrencies and metals, and create and manage portfolios.
Where to find in the app:
Log in to the ADCB Mobile Banking App, then go to the Wealth Portfolios section on the main dashboard.
Loans / Islamic Facility
- Apply for personal finance and get the funds instantly credited to your account.
- View and manage your loans/finances products.
Where to find in the app:
Log in to the ADCB Mobile Banking App, then go to the Loans/Finances section on the main dashboard.
Debit Cards
- View your debit card details and review your transactions
- Activate your debit card
- Set or reset your debit PIN
- Block your debit card instantly if lost or stolen
- Request for a Supplementary Card
- Request a replacement debit card
- Add cards to Digital Wallet
- Adjust daily limits for ATM withdrawals and online transactions, temporarily block or unblock your debit card, and enable or disable international transactions
- View account transactions
Where to find in the app:
Log in to the ADCB Mobile Banking App, then go to the Cards section on the main dashboard.
Credit Cards
- Apply for an instant credit card, personal payment plan, a cash loan on your available credit card limit and a balance transfer
- Pay your ADCB credit card bills and other banks’ credit card bills
- Activate your credit card
- Set or reset your credit card PIN
- Block your credit card instantly if lost or stolen
- Request for a Supplementary Card
- Adjust daily limits for ATM withdrawals and online transactions, temporarily block or unblock your debit card, and enable or disable international transactions
- Request a replacement credit card
- Request your credit card permanent limit decrease
- Request an e-statement
- Add cards to Digital Wallet
Where to find in the app:
Log in to the ADCB Mobile Banking App, then go to the Cards section on the main dashboard.
Islamic Cards
- Apply for an instant Islamic card, personal payment plan, a pay order on your available Islamic card limit and a balance transfer
- Pay your ADCB Islamic Banking card bills and other banks’ Credit/Islamic card bills
- Adjust daily limits for ATM withdrawals and online transactions, temporarily block or unblock your debit card, and enable or disable international transactions
- Activate your Islamic credit card
- Set or reset your Islamic credit card PIN
- Block your Islamic credit card instantly if needed
- Request a replacement Islamic credit card
- Request a permanent decrease to your Islamic credit card limit
- Request a supplementary card
- Request an e-statement
- Add cards to Digital Wallet
Where to find in the app:
Log in to the ADCB Mobile Banking App, then go to the Cards section on the main dashboard.
Transfers
- Transfer funds through instant funds transfer to other ADCB accounts and/or other UAE bank accounts
- Aani instant transfers, Pay via mobile number, email ID or Emirates ID
- Initiate a Cardless Cash Withdrawal for yourself or someone else
- Pay your ADCB credit card bills and pay other bank’s credit cards bills
- Transfer salary to employee’s account
- Pay your utility bills and school fees
- Top-up mobile prepaid accounts, NOL and Salik
- Pay Donation and Zakat
Where to find in the app:
Log in to the ADCB Mobile Banking App, then go to the Payments section on the main dashboard’s bottom navigation bar.
Profile and Settings
My Profile- Update your mobile number, email address, residence phone number, office phone number, fax number, residence address, mailing address and employment details
- Enroll in Push Notification to manage offer and transaction notifications
- Select your communication preferences and SMS settings
- Switch between App languages and App appearances
- Manage app protection by updating your password and managing your devices.
- Set your app preferences, enrol in ADCB FacePass, and enable biometrics for login and SecurePass PIN.
- Update your KYC documents by uploading or updating your Passport and Emirates ID, and update your FATCA and CRS details.
Where to find in the app:
Log in to the ADCB Mobile Banking App, then from the main dashboard, tap the profile icon at the top to access all sections: My Profile, Settings, Security and Documents
TouchPoints
- View TouchPoints Balance
- Transfer TouchPoints to a friend
- Redeem TouchPoints for bill payments
Where to find in the app:
Log in to the ADCB Mobile Banking App, then from the main dashboard, select TouchPoints.
Refer a Friend
Get rewarded by inviting a friend to ADCB.
Where to find in the app:
Log in to ADCB Personal Internet Banking or the ADCB Mobile Banking App, then from the main dashboard, tap the profile icon.
Services Hub
Raise a service request with ADCB, track your existing service requests, find ways to contact us, and share your suggestions through this hub.
Current / Savings Account
- Setup your Standing instruction
- Request a chequebook and have it delivered to your mailing address
- Close your account
- Request Paper Statement with Stamp
- Apply for Primary Debit Card
- Change Standing Instruction
- Apply for Good Conduct Certificate
- Apply for End of Service Benefits
- Apply for NOC - Salary Transfer
- E-statements Subscription
- Activate your Debit Card
- Replace your Debit Card
- Block your Debit Card
- Set up or reset your PIN
- Update supplementary cardholder details
- Update Travel Notification
- Activate your Credit Card
- Replace your Credit Card
- Block your Credit Card
- Set up or reset your PIN
- Decrease your credit limit permanently
- Subscribe to e-Statements
- Activate Credit Shield
- Request a credit balance refund
- Change your billing cycle
- Transfer your credit limit
- Set up your standing instruction (Direct Debit)
- Supplementary Card Holder Details Change
- Supplementary Card Limit Change
- Foreclose your payment plan
- Temporary limit increase
- Increase your credit limit permanently
- Apply for Letter of Clearance
- Apply for Card Conversion
- Update Travel Notification
- Change maturity instructions
- Redeem Fixed/ Islamic Deposits
- Apply for Loan EMI Deferment
- Apply for Early Settlement
- Apply for Letter of Clearance
- Update Trade License
Where to find in the app:
Log in to the ADCB Mobile Banking App, then from the main dashboard, select Services from the footer. Under Services, select Raise a service request. To track your request, go to the same page under ‘Your requests’.
Download the ADCB Mobile Banking App now
How to start using the new ADCB Mobile Banking App (Existing Customer)
Choose one of the following login options and follow the steps:
Log in with your password
- Use your current password. If you are registered with ADCB FacePass, the application may ask for a quick face scan to activate SecurePass.
- Registered with ADCB FacePass: Reset it instantly using face verification.
- Not registered: Reset it using your Customer Identification number or card details and follow the on-screen steps.
Log in with UAE Pass (For iOS)
- Tap UAE Pass on the login screen and complete the standard UAE Pass steps to enter the application.
How to Register on the new ADCB Mobile Banking App (Existing Customer)
Open your new ADCB Mobile Banking App
Choose the ‘Existing Customer’ option, then select either ‘Card Number’ or ‘Customer ID’.
You can enter your Debit Card or Credit Card number. To retrieve your Customer ID (CID), send an SMS with “CID” to 2626 to receive it instantly.
Enroll for ADCB FacePass
Authenticate yourself with a one-time FacePass enrolment by scanning your face to confirm your identity.
Create a New Password
Set up a strong password that meets the minimum eligibility requirements.
Set up SecurePass PIN
Proceed to the next step to set up your 4-digit PIN. Avoid using simple or repetitive numbers, as this PIN will be required when authorising transactions.
Enable Biometrics for Login and SecurePass
You can enable biometrics (Fingerprint or Face ID) for login and choose to use biometrics for SecurePass instead of entering your PIN each time you authorise a transaction.
Enable Notifications
Enable notifications for transactions to receive timely updates on activity in your account and approve transactions initiated through e-commerce websites using your Credit Card or Debit Card.
