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Ways To Bank ADCB on WhatsApp
Safe and secure banking
Bank with complete peace of mind using our safe and secure WhatsApp service.
Bill payment
Easily pay your telecom, utilities, Salik, and school/college fees.
Service requests
Activate your cards, request IBAN letters and cheque books with just a few taps.
Branch or ATM locator
We’ll use your real-time location to direct you to your nearest ADCB branch or ATM.
Ease of use
Access your account and covered card balance quickly and easily.
Languages
Our services are available in Arabic and English.
With ADCB’s WhatsApp services, you can:
- Pay your bills
- Change your card PIN
- Decrease your card limit
- Check your account balance
- Check your covered card balance
- Check your outstanding finance balance and next EMI date
- View your last ten transactions
- Activate or block your covered and debit cards
- Request a chequebook
- Generate an IBAN letter
- Calculate live currency and foreign exchange rates
- Locate ATMs and branches
- Explore loyalty and rewards programs
- Discover our products and services
- Log a complaint and check its status
How to subscribe:
| No. | Opt-In Options | Process |
|---|---|---|
| 1 | Subscribe by sending a WhatsApp message to 600 50 2030 |
|
| 2 | Subscribe via SMS |
|
| 3 | Subscribe by scanning the QR Code |  |
| 4 | Subscribe via WhatsApp subscription link |
|
FAQs
Yes, all messages are secured with end-to-end encryption. However, please do not share Bank Account Numbers, ADCB Personal Internet Banking/ADCB Mobile app Login ID, Passwords, Covered or Debit Card Numbers, Personal Identification Number (PIN), Card Verification Value (CVV), Telephone Identification Number (TPIN), or any sensitive financial information in chat sessions. ADCB does not request for such information.
WhatsApp two-step verification
Two-step verification is an optional feature that adds more security to your WhatsApp account. You’ll see the two-step verification screen after you successfully register your phone number on WhatsApp. You can learn how to enable two-step verification below
Yes, you can use ADCB WhatsApp services to get information about our products and services or the location to the nearest ATMs and branches.
Yes, you will need to subscribe for ADCB WhatsApp services. For information on options to subscribe please follow the instructions mentioned above.
To unsubscribe from ADCB on WhatsApp, please type “Unsubscribe” or choose Support from the Main Menu and follow the instructions.
Yes, you can subscribe again at any point in time by following our subscription options listed above.
You will be able to access ADCB WhatsApp services from multiple phone numbers. However, account and card related services can only be accessed from your registered mobile number.
In such a scenario, you can always reach out to ADCB customer support at 600 50 2030 and have your ADCB WhatsApp services blocked.
The ADCB official WhatsApp verified number is 600 50 2030. This will be tagged on as a “Verified Business” by WhatsApp. This verified status can be seen as a green tick next to the number in WhatsApp.
Currently only retail banking customers can access ADCB WhatsApp services.
