^{Security Tips} RBS Security

Security tips for Customers using Remote Banking System

To ensure the secure use of the Remote Banking System (RBS) system and protect your company from fraud, we recommend that you follow these key security guidelines. Protecting access to the RBS

• Do not save your RBS password in your internet browser or autofill applications.
• Never disclose your login credentials, passwords, or digital signature (EDS) credentials to anyone, including IT personnel or Bank employees.
• Keep your EDS tools in a secure location. Please note that all actions performed using your EDS are considered to have been carried out on behalf of the Client. Safe use of the RBS
• Always verify the website address before logging in: https://corporate.adcb.kz
• Do not click on links received in suspicious emails, messages, or from unknown senders.
• Avoid accessing other websites while using the RBS.
• Always log out properly using the "Logout" button when you finish your session.
• Do not use the RBS through public internet access points or shared computers, such as those in internet cafés.

Protecting your computer

• Do not run software obtained from untrusted or unverified sources.
• Use antivirus software and ensure that virus definitions are regularly updated.
• Use licensed software only.
• Install operating system and software updates promptly.
• Apply additional security measures such as firewalls, anti-spyware software, and other cybersecurity tools.

Monitoring your transactions

• Review your account balances and statements daily.
• Regularly monitor account transactions and payment activities.
• Contact the Bank immediately if you identify any suspicious transactions or discrepancies.

When you must notify the Bank immediately

Please inform the Bank without delay if:

• Unauthorized transactions or attempted unauthorized transactions have been detected.
• Login credentials, passwords, or EDS tools have been lost, compromised, or disclosed.
• There are changes in employees who have access to the RBS.
• Errors, system failures, or suspicious system behavior have been identified.

Important Information The Bank will never:

• Request your passwords, PIN codes, or EDS credentials.
• Ask you to disclose one-time verification codes received via SMS or any other communication channel.
• Send software by email for installation or updates of the RBS.
• Ask you to follow links to verify or confirm your credentials.

Any such requests should be treated as fraudulent. Remember

Following these security measures significantly reduces the risk of unauthorized access to the RBS and helps protect your company from financial losses arising from fraudulent activities.