"Best Business Change or Transformation — Delivery of a Great Customer Experience Through Change” for Operational Excellence Framework ‘SIMPLean’

- Gulf Customer Experience Awards

“Innovative Approach to Emiratisation to Deliver Exceptional Customer Experience” for Tamooha

- Gulf Customer Experience Awards

“Best Insight and Feedback — Listening to Customers to Create an Impact” for Customer Experience and Research

- Gulf Customer Experience Awards

“Five Star Cash Manager”

— Euromoney

“Best Trade Finance Bank in The U.A.E.”

— Global Finance

“Best Contact Centre in the Region” for Contact Centre

— Gulf Customer Experience Awards

“‘Market Leader’ in 2017”— Cash Management

— Euromoney

“Debt Capital Markets in UAE” — Real Estate Survey 2017

— Euromoney

“Women in Leadership Achievement Award” under the category of best DNI (Diversity and Inclusion Initiative) for its Tamooha

— The 19th Global Women in Leadership Economic Forum

“Best Employee Engagement in Financial Services” for the Human Resources Team

- Gulf Customer Experience Awards

“APCP — ​Best Property Management Team — ​ UAE 2017”

— The Capital Finance International (CFI)

“Best Supply Chain Finance Bank in the Middle East”

— Global Finance

“Mohammed Bin Rashid Al Maktoum Business Innovation Award”

— “The Mohammed Bin Rashid Al Maktoum Business Innovation Award”

“Outstanding Award for Business Innovation”

- Gulf Customer Experience Awards

“Best Trade Bank in the Middle East”

— Trade and Forfaiting Review (TFR)

“Best Bank for Transaction Services in the Middle East”

— Euromoney Awards for Excellence

“Five Star Trade Finance provider in Middle East”

— Euromoney

“The Institute for Corporate Governance”

— Hawkamah

“3G CSR Award” in recognition of excellence in transparency, good governance and social responsibility

— The Global Good Governance Awards “3G Awards”

“Five Star Trade Finance provider in the Region (Middle East)”

— Euromoney

“UAE Domestic Trade Finance Bank of the Year Award”

— Asian Banking & Finance

“The Best Annual Report Category in the Middle East”

— The 9th Middle East Investor Relations Association (MEIRA) Awards

“Best Investor Relations Website in the Middle East”

— The 9th Middle East Investor Relations Association (MEIRA) Awards

“Islamic Banker of the Year 2017 Award”

— Global Islamic Finance Awards (GIFA)

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