Protecting your financial identity



Protect Your Password

Passwords are used to authenticate your identity and protecting access to your financial information. A compromised or leaked password can result in the misuse of your personal information, bank account information, and correspondence.

Do

  • If you suspect that your Internet Banking password has been compromised, change your password immediately and report the incident to the Bank.
  • Disable the “Auto Complete” or “Remember Password” features in your web browser when accessing Internet Banking systems.
  • Update your passwords regularly.
  • Always close the web browser window after logging out of the Internet Banking site.

Don’t

  • Disclose your PIN or password to anyone, including bank staff. ADCB will NEVER ask for these details.
  • Use predictable passwords such as your birth date or name. Internet Passwords should be alphanumeric (e.g., pencil37).
  • Store passwords on your computer.

Please report any suspected privacy abuses or other related security issues to [email protected]. Please remember that the Bank will NEVER ask for personal information such as passwords and PINs.