Ways To Bank Branches and ATMs Network


Phone Banking

Contact us anytime

Access ADCB Phone Banking services through our Commercial Banking Contact Centre, available to support your business operations.

Available round the clock
Our Commercial Banking Contact Centre is available 24 hours a day, seven days a week.
All your banking needs
From fund transfers to service inquiries, our dedicated relationship support team is available to assist with your day-to-day banking requirements.

We can be reached on the following numbers:

Within the UAE: 600 576 363
Outside the UAE: +971 600 576363
Available for Commercial Banking customers only.

TPIN (Telephone Banking PIN)

A TPIN is required to securely access Phone Banking services.

How to set up your TPIN

  • Log in to ADCB Corporate Banking.
  • Navigate to Account Services → IVR and TPIN Generation.
  • Initiate TPIN setup and create a 6-digit PIN.
  • To Confirm TPIN - Re-enter the same 6 Digit numbers entered above.
  • Generate Token from your Procash Mobile Application and enter the One Time Password.
  • TPIN generated.


How to use TPIN

  • Call the ADCB Commercial Banking Contact Centre.
  • Select Option 1 – Existing Services.
  • Enter your CID (Customer Identification Number) and TPIN when prompted.
  • Once authenticated, Access IVR services.