^{Security Tips} Protecting your financial identity

Vishing (Phone fraud)

Avoid share sensitive information over the phone

Be Aware of Vishing (Phone Fraud):

Vishing, or phone fraud, involves criminals impersonating legitimate organisations over the phone to verify personal details for official records or to give out rewards.

The criminals may also manipulate the caller ID features, making it appear that the call is legitimate.

Do

• Ask the caller to authenticate their identity confirming the details of a recent transaction you have made.
• Contact Corporate Banking Team at [email protected] if you have any suspicions.

Don’t

• Give out your Credit Card, Password, CVV2 (the three-digit number on the back of your credit card), PIN or account information through unsolicited calls.
• Respond to a voice mail or calls that ask you to go to a website or call a phone number to resolve an account problem.