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Terms and Conditions

The terms and conditions appearing below shall be applicable to Accounts. This is in addition to the General Terms and Conditions for Account Operations. And in addition to Cards in addition to the terms and conditions contained in the Credit Card Terms and Conditions.

1. DEFINITIONS

For purposes of this section on e-Statements, the following definitions shall be applicable:

"Account" means the Customer Account. Account is as defined in the Bank's General Terms and Conditions for Account Operations. And as a Card Account as defined in the Bank's Credit Card Terms and Conditions.

"Account Holder" means an Account holder. This is as defined in the Bank's General Terms and Conditions for Account Operations. A Cardholder is as defined in the Bank's Credit Card Terms and Conditions.

"e-statement" means Statement of Account sent by the Bank to the primary or first named Account Holder's email address. This is the address provided by the primary or first named Account Holder to the Bank.

"Statement of Account" means the Statement of Account as defined in the Bank's General Terms and Conditions for Account Operations. And a Statement of Account as defined in the Bank's Credit Card Terms and Conditions.

Undefined capitalised terms used within shall have the same meanings as given to them in the Bank's General Terms and Conditions for Account Operations. This is as defined in the Bank's Credit Card Terms and Conditions.

2. TERMS and CONDITIONS

a) The Bank may, in its sole discretion, send e-statements to its primary or first named Account Holders. This is provided such Account Holders have requested this service and provided their email address to the Bank. Upon subscription to e-Statements, the Account Holder will receive all Statements of Accounts relating to the Account through email.

b) A first named account holder can opt to receive e-statements. In which case, they are deemed to have accepted and agreed to be bound by these terms and conditions. These terms and conditions may be amended by the Bank from time to time.

c) Discontinuation of receiving physical statements is determined if the primary or first named account holder subscribes to e-statements. If the primary or first named Account Holders choose not to receive e-Statements, they should inform the Bank. The Bank shall thereafter cease to send e-statements to such primary or first named Account Holders. It is the responsibility of the primary or first named Account Holder to inform the Bank of any changes to the primary email address. The Bank shall not be liable for non-receipt of the e-statements due to an incorrect email address being provided.

d) If the primary or first named account holder receives the e-mail containing the e-statement, the Bank will be deemed to have delivered the e-statement.

e) The primary or first named Account Holder agrees to notify the Bank if unable to access the e-statement. This should be done within 24 hours of receiving the e-statement. Upon expiry of such period, the primary or first named Account Holder shall be deemed to have received and accessed the e-statement.

f) The primary or first named Account Holder agrees to notify the Bank concerning any issue with the e-statement. This includes discrepancies, omissions, inaccuracies or wrong entries in the e-statement. This must be done within fourteen (14) days from either:

(i) The delivery of the e-Statement by the Bank to the primary or first named Account Holder; or

(ii) if the primary or first named Account Holder is unable to access the e-statement. And if they notify the Bank upon receiving and attempting access.

g) Subject to clause f) above, the primary or first named Account Holder shall be deemed to have received and accepted. This is as true and correct all the entries in the e-Statement upon expiry of the time period prescribed in clause f).

h) The primary or first named Account Holder understands and agrees that it shall continue to be liable to the Bank. This is with regard to its contractual obligations irrespective of the receipt or non-receipt of the e-statement.

i) The primary or first named Account Holder releases and discharges the Bank. This includes its shareholders, directors, employees, officers and representatives from and waives any right that accrues to the primary or first named Account Holder at law against the Bank. This includes its shareholders, directors, employees, officers, representatives. This is with regard to damages suffered by the Account Holder, directly or indirectly. This is as a result of generating, delivering managing and /or receiving the e-statement.

j) The primary or first named Account Holder releases and discharges the Bank. This includes its shareholders, directors, employees, officers, and representatives from and waives any right that accrues to the primary or first named Account Holder at law against the Bank. This includes its shareholders, directors, employees, officers, representatives. This is with regard to damages suffered by the Account Holder, directly or indirectly. This is as a result of errors. This also includes delays in transmission of the e-statement. Also included is unauthorised alteration, usage, or manipulation of the data contained. This relates to date contained in the e-statement. This also relates to issues caused as a result of delivery of e-statement.

k) In addition to the above, the primary or first named Account Holder acknowledges risk. The data received/delivered through the internet/email, including any confidential information, may be accessed/seen by third parties. The primary or first named Account Holder releases and discharges the Bank. This includes its shareholders, directors, employees, officers, and representatives from and waives any right that accrues to the primary or first named Account Holder at law against the Bank. This includes its shareholders, directors, employees, officers, representatives. This is with regard to damages suffered by the Account Holder, directly or indirectly. This is due to such unauthorised access by or disclosure of confidential information to third parties.

l) The primary or first named Account Holder unconditionally and irrevocably undertakes to indemnify and hold harmless the Bank. This includes its shareholders, directors, employees, officers, and representatives. This is against all losses, costs, damages or expenses arising pursuant to Clauses i), j) and k) above.

m) The primary or first named Account Holder understands and agrees that any information is stored at their risk and liability. This includes, without limitation, the password, the bank account information, transaction activity, and bank account balances. This also includes any other information stored on the primary or first named Account Holder's personal computer. The Bank shall not be responsible for any unauthorised access by or disclosure of such information to third parties.

n) The Bank reserves the right to charge the primary or first named Account Holder a fee for providing the e-Statements.

o) The primary or first named Account Holder agrees that the Bank may in its sole discretion restrict or terminate the primary or first named Account Holder's use of this service.

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