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Ways To Bank WhatsApp Banking
Banking as easy as sending a message
Safe and secure banking
Bank with complete peace of mind using our safe and secure WhatsApp service.
Bill payment
Easily pay your telecom, utilities, Salik, and school/college fees.
Service requests
Activate your cards, request IBAN letters and cheque books with just a few taps.
Branch or ATM locator
We’ll use your real-time location to direct you to your nearest ADCB branch or ATM.
Ease of use
Easily access your account and credit card balances.
Languages
Our services are available in both Arabic and English.
WhatsApp Banking Services
Accounts
- Transfer funds to own ADCB accounts
- Request a chequebook
- Generate an IBAN letter
- Check foreign exchange rates
- Check your cheque status
- Check your account balance/account summary
- Check account application status
- View your last 10 transactions
Credit Cards
- Make credit card payments to ADCB cards
- Request early closure of credit card payment plans
- Access credit card control settings
- Change your credit card billing date
- Set up personal payment plans
- Check your credit card balance
- Decrease your credit card limit
- Check your credit card application status
- View your last 10 transactions
- Change your credit card PIN
- Activate or block your credit card
Debit Card
- Change your debit card PIN
- Activate or block your debit card
- View your last 10 transactions
Bill Payments
- Pay a wide range of utility bills
- Top-up road tolls or public transport accounts
- Pay your credit card dues
TouchPoints
- Check your TouchPoints balance
- Explore loyalty and rewards programmes
Loans
- Check your outstanding loan balance and next monthly instalment date
- Calculate auto loan and home loan/ finance monthly instalment
Other Services
- Lead generation - Apply for our products and services
- Locate ATMs and branches
- Log a complaint and check its status
How to subscribe:
| No. | Opt-In Options | Process |
|---|---|---|
| 1 | Subscribe by sending a WhatsApp message to 600 50 2030 |
|
| 2 | Subscribe via SMS |
|
| 3 | Subscribe by scanning the QR Code |
|
| 4 | Subscribe via WhatsApp subscription link |
|
FAQs
Is WhatsApp Banking secure?
Yes, all messages are secured with end-to-end encryption. However, please do not share sensitive banking information such as:
- Bank Account Numbers
- Login IDs
- Passwords
- Credit or Debit Card Numbers
- Personal ID Numbers (PINs)
- Card Verification Values (CVVs)
- Telephone ID Number (TPIN)
Note: Refrain from sharing any other sensitive financial information in chat sessions. ADCB will never request such information.
WhatsApp two-step verification
Two-step verification is an optional feature that enhances the security of your WhatsApp account. After registering your phone number on WhatsApp successfully, you’ll see the two-step verification screen. Learn how to enable this feature below.
Yes, you can access information about our products, services and ATM and branch locations.
Yes, a subscription is required. Refer to the instructions above for subscription methods.
To unsubscribe, type “Unsubscribe” or select Support from the Main Menu and follow the provided steps.
Yes, you can resubscribe anytime by following the subscription options listed above.
You can access ADCB WhatsApp Banking services from multiple numbers. However, services related to accounts and cards can only be accessed from your registered mobile number.
In such a situation, please contact ADCB customer support at 600 50 2030 to block your ADCB WhatsApp Banking services.
The official ADCB WhatsApp verified number is 600 50 2030. It will display as a “Verified Business” by WhatsApp, marked with a green tick next to the number.
Currently, only retail banking customers can access ADCB WhatsApp Banking services.
