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Easily replace your Debit or Credit Card online:
- Log in to the ADCB Mobile Banking App
- Navigate to the ‘Debit Cards’ or ‘Credit Cards’ section
- Select the card you wish to replace
- Select ‘Service Requests’
- Tap ‘Request Replacement’
- Select the reason for the card replacement
- Tap ‘Submit’. Review the details and tap 'Confirm' to proceed
- Please note that, a standard replacement fee + VAT may be applicable.
- Review the details and tap ‘Confirm’ to proceed
- Complete the authentication process using a one-time password
- Your card replacement request has been successfully received. Your new card will be delivered within 3 working days
- You can also raise and track service requests by selecting ‘More’ from the bottom menu and then choosing ‘Service Requests’
- For more details, visit adcb.com/mobilebanking
Disclaimer:
Please note that the ADCB Mobile Banking App is regularly updated to enhance user experience. As a result, the app’s interface may differ slightly from the visuals shown in this tutorial. For the most accurate experience, ensure you are using the latest version of the app.
