ADCB Privacy Commitment

Our Commitment

At ADCB, we are committed to protecting your privacy and safeguarding your data. We understand that your trust and confidence in us is paramount, which is why we have taken the below steps and implemented the highest standards of data protection to protect your personal data.


Transparency

Transparency is a key aspect of our approach to data protection. We have a clear and concise Privacy Notice that outlines what data we collect, how we use it, and your rights as a data subject. You can access it here. We are committed to upholding your data subject rights and ensuring transparency in how your data is processed and handled.

We regularly review and revise our Privacy Notice to ensure that it is up to date and in line with regulatory or business operational changes.


Data Subject Rights

We respect your data privacy rights, which may include the right to access, rectify, delete, restrict, or object to the processing of your personal data. You can exercise these rights by contacting us at [email protected] or through our Data Subject Rights Portal.


Data Security

We take the protection of your personal data seriously and have implemented industry-standard security measures to keep our systems and premises secure. This includes encryption protocols, firewalls, and regular security audits to safeguard your information from unauthorised access or breaches.


Incident Response

In the event of any data breaches, we have a dedicated Data Incident Management Response Team on standby to handle the entire lifecycle of an incident, from detection and identification to containment, recovery, notification, and investigation. We take measures to ensure corrective action and preventive measures are in place to prevent the reoccurrence's of incidents.

If you have any concerns or wish to report a data breach incident, please contact our Data Privacy Office at [email protected]. We encourage you to report any issues related to data privacy through this channel.


Vendor Risk Assessments

We conduct stringent vendor risk assessments to verify that all our partners align with industry best practices and adhere to the rigorous privacy and security requirements set by ADCB.


Subsidiary Data Privacy Notices

Our subsidiaries have published Privacy Policies that align with the regulatory mandates applicable in their relevant jurisdiction, which can be accessed through the links provided: