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ADCB Cookie Policy

ADCB’s Cookie Notice

This cookie notice (“Cookie Notice“) describes the cookies and other technologies that Abu Dhabi Commercial Bank PJSC (“ADCB”, “We”, “Us”, or “Our”) uses. These are used to improve performance and enhance your user experience. This Cookie Notice aims to explain what these technologies are and why we use them, as well as your rights to control our use of them. This Cookie Notice forms part of our Privacy Notice.

Please note that we include references to other websites that provide information about cookies. We are not affiliated with those websites or the third parties that operate them. We are not responsible for the content on those websites and provide links to them for information and convenience only.

What is a "Cookie"?

A cookie is a piece of information (small text file) sent to your browser from a website upon its visit and downloaded to your device. They are then sent back to a website on each subsequent visit, or to another website that recognises that cookie. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. They are useful because:

  • They allow our website to recognise the devices you use to access our website;
  • They allow you to navigate between web pages efficiently.
  • They enable us to generally improve your experience of our website; and
  • They allow our promotional and marketing efforts.

There are other types of tracking technologies used on our website. These include local storage object tags and web forms.

Cookies contain personal information, for example, your input into online forms or registration pages. Most cookies will not collect information that identifies you directly. They will instead collect more general information, such as how users arrive at and use our website or a user’s general location.

For more details on cookies and similar technologies, please visit

How to manage cookies?

Manage cookies through the browser

The means to manage cookies through a browser differ on each browser. On most browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie. Also refer here for how to delete them or refuse to accept them. In addition, please see the links below for guidance on how to modify your web browser’s settings on some of the most popular browsers:

Opt-out of targeted advertising

Different advertising industry associations offer consumers the ability to opt-out from online targeted advertising. This relates to advertising conducted by their member advertisers. To find out more about this option, please visit the websites listed below and follow their instructions to opt-out of online targeted advertising:

What types of personal data do we receive through cookies?

Some of the types of personal data we receive through the cookies we use are listed below. This includes information we access directly from your device without storing or accessing a file:

  • Cookie browser data: cookie identifiers, time/date, services/products selected, whether and to which cookies you have consented.
  • Device data: device type, screen resolution, operating system version, browser rendering core, its version and basic settings, such as privacy options, autofill options etc.;
  • Log data:Time and duration of usage of our website and search data, such as your input into search forms;
  • Location data: Data about your country of access as proclaimed by the Internet Protocol (IP) address of your device;
  • Behavioural data: Data about your usage of our website. We may process this information if you visit or use third-party websites or applications to cooperate with us. Also includes data on how you participate with the content of our website. This includes pages visited, if you came from a marketing campaign, button clicks etc.

List of cookies used on our website

Some cookies are set by us ("first party cookies"). Other cookies are set by third parties whose services we use or partner with to run content on the page you are viewing ("third party cookies").

Some cookies are deleted when you close your browser. These are known as session cookies. Other cookies stay on your device until they expire, or you delete them from your browser. These are known as persistent cookies and enable us to remember things about you as a returning visitor. This website uses both session and persistent cookies.

They enable basic functions of our website, such as page navigation. Our website cannot function properly without these cookies. They cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services. This includes setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not then work. Strictly necessary cookies placed on our website are listed in the table below:

Cookie name Category Host Duration
vwpnstate First Party 1 day
TS01xxxxxxxx First Party Session
_vwpnfcm First Party 1460 days
ASP.NET_SessionId First Party Session
user_category First Party 364 days
JSESSIONID First Party Session
_vwpnstate Third Party 1 day
_vwpnfcm Third Party 1460 days
AWSALB Third Party 7 days
AWSALBCORS Third Party 7 days First Party Session
BIGipServerOAP-Pool-443 First Party Session
ASP.NET_SessionId Third Party Session
__RequestVerificationToken Third Party Session

They allow us to count visits and traffic sources so we can measure and improve the performance of our website and your user experience. They help us to know which pages are the most and least popular and see how visitors move around the website. All information these cookies collect is aggregated and therefore anonymous. If visitors do not allow these cookies, we will not know when they have visited our website and will not be able to monitor its performance. Performance cookies placed on our website are listed in the table below:

Cookie name Category Host Duration
aackid Third Party 365 days
ckid Third Party 365 days
_gclxxxx First Party 90 days
_gid First Party 1 day
_gat_UA- First Party Less than a day
_schn First Party Session
_ga First Party 730 days
X-AB Third Party 1 day
sc_at Third Party 390 days
ckid Third Party 365 days

They enable our website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. When you are browsing our website, these cookies will remember your preferences (like your language or location). So, we can make your user experience as seamless as possible and more personal to you. If you do not allow these cookies, then some or all of these services may not function properly. Functional cookies placed on our website are listed in the table below:

Cookie name Category Host Duration
arcottest_cookie First Party 180 days
user_category First Party 365 days
user_category Third Party 365 days

They may be set through our website by our advertising partners or us or third parties. They may be used by those companies to build a profile of your interests and show you relevant adverts on other websites. They do not store personal information directly but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Targeting cookies placed on our website are listed in the table below:

Cookie name Category Host Duration
scid First Party 396 days
schn First Party Session
fbp First Party 90 days
vz First Party 365 days
uuid2 Third Party 90 days
lang Third Party Session
TDID Third Party 365 days
TDCPM Third Party 365 days
demdex Third Party 180 days
IDE Third Party 390 days
test_cookie Third Party Less than a day
dpm Third Party 180 days
Third Party Session
_kuid_ Third Party 180 days
vizp Third Party 4 days
vizid Third Party 730 days
vs Third Party 730 days
vizDP Third Party 730 days
OAID Third Party 730 days
lidc Third Party 1 day
bcookie Third Party 731 days
bscookie Third Party 731 days
UserMatchHistory Third Party 30 days
lang Third Party Session
AnalyticsSyncHistory Third Party 30 days
li_gc Third Party 728 days
pxrc Third Party 60 days
rlas3 Third Party 365 days
cid Third Party 365 days
gid Third Party 365 days
ttdid Third Party 30 days
apnid Third Party 90 days
uid Third Party 180 days
personalization_id Third Party 730 days
fbh0 Third Party 365 days
gcma Third Party 365 days
cktst Third Party 365 days
rmxc Third Party 365 days
dph Third Party 365 days
ph Third Party 365 days