Cardless Cash Withdrawal

You can now send money to a family member, friend or beneficiary by initiating a withdrawal request through the ADCB Mobile Banking App, allowing your beneficiary to withdraw cash from select ADCB ATMs without using an ADCB Debit Card.

Cardless Cash Withdrawal Features

Withdraw cash without using your physical debit card

Send money to anyone with a valid UAE mobile number and Emirates ID

Track and cancel requests through the ADCB Mobile Banking App

Withdrawal code is valid for 24 hours

How to initiate a Cardless Cash Withdrawal request on the ADCB Mobile Banking App

Step 1: Log in to the ADCB Mobile Banking App and navigate to the 'Transfers' section

Step 2: Select the 'Cardless Cash Withdrawal' tab and tap on 'Initiate a Withdrawal'

Step 3: Fill in the recipient's details and select the account for the withdrawal

Step 4: Enter the cash withdrawal amount

Step 5: Congratulations! Your request is now active and valid for 24 hours

How to withdraw cash without using a card at an ADCB ATM

Recipient to visit an ADCB ATM with a Cash or Cheque Deposit Machine

Select 'Cardless Cash' from the options

Insert Emirates ID and follow the on-screen instructions

Enter a valid mobile number and the withdrawal code

Collect cash amount

Important Information

Cardless Cash Withdrawal is available at over 200 ADCB ATMs with Emirates ID readers and allows withdrawal amounts of up to AED 5,000.
To find your nearest ATM, please visit adcb.com/locator and select 'ATM' then 'Deposits/Cardless Cash Withdrawal' tab.
To view the frequently asked questions, please click here.

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