FAQ TouchPoints redemption on Cleartrip

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Elevate your travel experience with ADCB TouchPoints and Cleartrip

What is the minimum amount required to qualify for ADCB TouchPoints redemption on Cleartrip.ae and the Cleartrip Mobile App?

You can redeem your TouchPoints on any spend over the amount of AED 50 on Cleartrip.ae and the Cleartrip Mobile App.

Can I redeem TouchPoints on flights and hotel bookings?

Yes, TouchPoints can be redeemed on both flights and hotel bookings on Cleartrip.

What are the payment options available on Cleartrip while using TouchPoints?

You can either pay entirely using your TouchPoints, or partially with your TouchPoints, then pay the remaining balance using your ADCB Credit or Debit Card.

How can I book my ticket if my TouchPoints balance is less than the booking amount?

You can redeem your available TouchPoints and then pay the remaining balance using your ADCB Credit or Debit Card.

In case of payment using a combination of TouchPoints and my ADCB Card, should I receive a one-time password more than once?

No, we will only send your one-time password to your ADCB registered mobile number and email address once.

Can I use a non-ADCB Debit or Credit Card for a payment while redeeming my TouchPoints?

Unfortunately, the offer is only valid when you make the payment using your ADCB Debit or Credit Card.

Can I redeem the ADCB Traveller Card discount using the coupon code “ADCBWORLD, if a payment is made using ADCB TouchPoints?

Yes! ADCB Traveller Card discount is applicable when you redeem TouchPoints on flights and hotel bookings on Cleartrip.

How will I get my TouchPoints back if the booking has been cancelled?

The cancellation fee will be adjusted against the TouchPoints redeemed, once the booking is cancelled the balance amount will be credited to your Cleartrip wallet.

Is it mandatory to register on the Cleartrip website to redeem TouchPoints against my booking on Cleartrip?

No, bookings can be completed by redeeming TouchPoints, even if you book as a guest user.

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