Important information

Scheduled system maintenance

Due to a system maintenance, some of our banking services will be temporarily unavailable from 3.00 am to 6.00 am on 3rd December, 2022 and from 11.00 pm on 3rd December to 2.00 am on 4th December, 2022.

Banking services AVAILABLE during this period:

• In-store purchases with credit cards
• Cash withdrawal with credit cards
• Online purchases with credit cards

Banking services UNAVAILABLE during this period:

• In-store and online purchases with debit cards
• Cash withdrawal with debit cards
• Cash and cheque deposits at ATMs
• Mobile and Internet Banking
• ProCash
• WhatsApp services
• SMS Banking
• Moneybuddy
• Interactive Voice Response (IVR)
• TouchPoints redemptions at Cleartrip, yougotagift.com, Ferrari World, Warner Brothers World and Yas Water World, and redemptions above AED 200 on the Zomato app
• SMS notifications on TouchPoints redemptions

We apologise for any inconvenience.