Online Chat

Don’t prefer to call? Let's chat.

Our helpful staff will make sure they provide you with all the information you need to use our banking services and our website.


Our online chat feature is available for those who prefer not to talk over the phone. The service is available online and through the ADCB Mobile Banking app. With our chat service, you’ll get a fast response with the same level of service you would expect over the phone.

How to get connected

All you need to do is:

  • Click on the floating chat window
  • Fill in the pre-chat details with the relevant information
  • Get connected

Our agents are happy to assist you, whether it’s to find your nearest branch, get the latest information about a product, or simply answer a query about your balance.

You can connect to the chat service from any part of the world between 8 am to 8 pm (UAE time).