^{Equality through Financial Inclusion} Ways to get money from your account

In the UAE, there are specialised solutions ensuring convenient access to funds for individuals facing various challenges. This guide highlights how people of determination can easily manage their finances and withdraw money from their accounts.

ATM accessibility

• Ramped access: Most banks in the UAE have made their ATM premises wheelchair-friendly
• Braille keyboards: For visually impaired individuals, ATMs with Braille inscriptions are increasingly common
• Audio guides: Some ATMs are equipped with audio guides for those with visual or cognitive impairments to help them navigate through ATM functions

In-branch assistance

• Priority queues: Many banks offer priority queues for people of determination, ensuring they do not have to wait in long lines
• Assistive staff: Most major banks provide dedicated staff to assist with transactions and provide any necessary support

Digital banking

• Voice-Prompted websites: Some banking websites come with voice-prompt features, which guide visually impaired individuals through the platform
• Large text and simplified user interface: Many banks are now offering mobile banking apps designed with larger text and simpler interfaces for those with visual or cognitive challenges

Pre-approved personal representatives

• Authorisation: If visiting a bank or using digital platforms is not feasible, individuals can authorise a trusted family member to conduct transactions on their behalf
• Security measures: Personal representatives are vetted by the bank and have unique identifiers to maintain account security

In the UAE, people of determination have easy access to their funds. Adapted ATMs, specialised banking apps, and in-branch assistance ensure that the financial system caters to the needs of all citizens and residents.