Educational Video Guides How to raise a complaint

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How to raise a complaint

Sometimes problems arise and if they do, we want you to tell us so that we can put it right If you have a complaint, you can talk to us at one of our branches call us at our Contact Centre. 

Log in to your personal internet banking or mobile banking app and fill out the outline complaint form or send an email to [email protected].

We will try to resolve most issues at the first point of contact.

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