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Steps to close your Account:
- Log in to the ADCB Mobile Banking App
- Navigate to the ‘Accounts’ section
- Select the Account you would like to close
- Tap ‘Service Requests’ dropdown
- Select ‘Request Account Closure’
- Select ‘Reason for Account Closure’
- Ensure the Account you want to close has a zero balance
- Review and agree to the Account Closure important information
- Tap ‘Agree & Continue’
- To proceed, tap ‘Submit’
- Review your request details and tap ‘Confirm’
- Enter the one-time password sent to your registered mobile number or email address
- Your Account Closure request has been submitted successfully. The request will be reviewed and updated within 5 to 7 working days
Disclaimer:
Please note that the ADCB Mobile Banking App is regularly updated to enhance user experience. As a result, the app’s interface may differ slightly from the visuals shown in this tutorial. For the most accurate experience, ensure you are using the latest version of the app.
