^FAQ Frequently Asked Questions (FAQ)

ADCB Auto Loan facilities are available to all eligible Salaried or Self Employed UAE residents (UAE Nationals and Expatriates). Any commercial entity registered and operating in the UAE are also eligible.

No, it is not mandatory to transfer your salary or business income to ADCB to avail an Auto Loan.

You can apply for an ADCB Auto Loan through any of the following convenient options:

• Submit a request through the ADCB website (ADCB.com).
• Visit any ADCB branch.
• Call our toll free ADCB Contact Centre at 600 50 2030 to be assisted by one of our dedicated Auto Loan Sales Officers.

Additionally, ADCB has partnered with several well known car dealers across the UAE, and you may also submit your application directly through them.

Yes, ADCB has no objection to the vehicle being registered under a minor’s name.

No, life insurance is not mandatory to avail an Auto Loan.

However, Motor Insurance is mandatory as per Dubai RTA and Abu Dhabi Police regulations.

ADCB offers curated Motor Insurance solutions designed for its Auto Loan customers, click here to learn more

However, it is not mandatory to obtain Motor Insurance through ADCB. You may choose any approved insurance provider.

Yes, you can transfer your existing Auto Loan from another bank to ADCB.

Yes, ADCB offers a Refinance Auto Loan where you may obtain financing by mortgaging your owned vehicle.

Yes, you may take your mortgaged vehicle outside the UAE. To obtain a permit, you may contact our dedicated Auto Loan Service desk via email using your ADCB registered email address:

• Dubai: [email protected]
• Abu Dhabi: [email protected]

Or alternatively you may also visit in person any ADCB branch or our dedicated Auto Loan Service Desk located in the following locations:

Dubai:
Ground Floor, ADCB Khalid Bin Waleed Branch, Bur Dubai, Dubai

Abu Dhabi:
7th Floor, ADCB Head Office 2, Abu Dhabi

Upon reviewing your request, ADCB may, at its discretion, require you to place a security guarantee equal to the outstanding loan amount before issuing the permit.

Once issued, you must approach the relevant government authority under which your vehicle is registered (Dubai RTA for Dubai plates or Abu Dhabi Police for others).

Please note:
Your motor insurance provider may also require a separate permit. You are advised to check with the relevant authorities.

No, Auto Loan repayments cannot be deferred as per ADCB’s policy.

You may visit any ADCB branch or contact our dedicated Auto Loan Service Desk:

Dubai:
Ground Floor, ADCB Khalid Bin Waleed Branch, Bur Dubai, Dubai

Abu Dhabi:
7th Floor, ADCB Head Office 2, Abu Dhabi

Or email us using your ADCB registered email address:

• Dubai: [email protected]
• Abu Dhabi: [email protected]

Please note that early settlement charges may apply. Please refer to ADCB’s published Schedule of Fees (SOF).