FAQ Frequently Asked Questions (FAQ)
Traveller Credit Card
The new annual membership fee of AED 1,575 will start to apply from 15th September 2024 onwards for existing customers.
No. If you’ve paid your annual fee already you will be charged with the new AMF on your next anniversary date.
No. You will enjoy all the new benefits without any action required on your end and by holding the old plastic.
The exclusive discount at Cleartrip will continue to apply until 15th September 2024. Onwards you will enjoy 12% discount at Cleartrip by Mastercard. For more details, please click here.
Discounts will continue to apply at hotels.com/adcbworld until 15th September 2024. Onwards you will enjoy discounts from partner hotels of Mastercard and ADCB.
You will continue to be eligible for an anniversary hotels.com voucher, subject to having met the min spends required, until 14th July 2025.
Yes, you will be eligible to 10% cashback on both AED and non-AED spends with any airline, any class of travel, any type of flight (return or one-way) to any destination.
Yes, you will be eligible to 10% cashback on both AED and non-AED spends with any hotel chain anywhere in the world.
No. If the spends are captured under the airlines/hotels Merchant Category Code (MCC) as per prevailing Mastercard guidelines, then you will be eligible for 10% cashback.
Yes, you will earn cashback at the total cost of the ticket including airfare, taxes, fees and surcharges.
Yes, you will be eligible to 50% cashback for tickets purchased online (website or mobile app) at any cinema in the UAE.
Yes, the monthly cashback is subject to a minimum monthly retail spend of AED 5,000.
Maximum monthly cashback is AED 1,500 and for retail spends up to the credit limit of your card.
Cashback will be calculated basis your calendar monthly retail spends and will be credited on your subsequent month’s card statement.
No. Cashback earned basis your eligible retail spends will be automatically credited on your monthly card statement.