Frequently Asked Questions (FAQ)

Credit Card Loans

What is a Credit Card Loan on my Credit Card?

Flexible, convenient and instant loans on your ADCB Credit Cards with no documentation.

What is the time frame to process a Credit Card Loan on my Credit Card?

Your request will be processed within one (1) working day from the day the request is received by the Bank.

How do I apply for a Credit Card Loan on my Credit Card?

You can avail this facility through Personal Internet Banking and Mobile Banking App.

Who can apply for a Credit Card Loan on Credit Cards?

Credit Card Loan is applicable to all customers with active ADCB credit card(s) and a minimum retail principal outstanding balance of AED 500 or more.

Is there a minimum amount to apply for a Credit Card Loan on my Credit Card?

A minimum retail principal outstanding amount of AED 500 is required to avail Credit Card Loan option on your applicable Credit Card.

What are the repayment options available for Credit Card Loan on a Credit cards?

You can choose to repay your monthly instalment amounts for 6, 12, 18, 24, 36 or 48 months.

What happens if I am unable to repay an instalment while having a Credit Card Loan plan on my Credit card?

A monthly instalment has to be paid towards Credit Card Loan However, if you fail to repay your instalments for two consecutive months, the Bank will cancel the Balance Transfer and the entire outstanding amount under the Credit Card Loan will be moved to the regular outstanding balance on the card and shall become payable henceforth with applicable interest per month or such other rate as may be prescribed by the Bank.

Can I amend the payment plan on an existing Credit Card Loan plan?

You cannot amend the payment plan on an existing Credit Card Loan.

However, you can foreclose the existing plan and book a new plan, but foreclosure charges will be levied in such as case.

Can supplementary cardholders apply for Credit Card Loan facility?

This facility is available for the total retail principal balance on both Primary and Supplementary credit cards.

However, only primary cardholders can raise a Credit Card Loan request.

Can I cancel the existing Credit Card Loan on my credit card and will I be charged?

You can choose to cancel your existing Credit Card Loan by prepaying the retail principal outstanding amount to the Bank in one (1) lump sum payment.

A foreclosure fee of UAE Dirhams two hundred and ten (AED 210, inclusive of 5% VAT) per request or such other charge as may be prescribed by the Bank from time to time and shall be charged to the Cardholder in this case.

What happens if I close my Credit Card while the Credit Card Loan is active?

If you request for closure of the credit card before all instalments are completed on the card account, the Credit Card Loan amount will be debited to the credit card account as one consolidated amount and a foreclosure fee of UAE Dirhams two hundred and ten (AED 210, inclusive of 5% VAT) per request will be applicable.

Thereafter, the credit card will be closed post-payment of complete outstanding on the credit card.

How will I be billed for Credit Card Loans in my credit card statement of account?

The Credit Card Loan monthly instalments together with interest and all applicable fees and charges shall be included in the Minimum Payment Due and billed in the Statement of Account.

Billing shall commence from the first Statement of Account sent to you following the conversion of retail principal outstanding balance.

How will the Credit Card Loan reflect in my credit card statement of account?

The Bank in the first Statement of Account sent to you following the conversion of retail principal outstanding balance (part or full) will state the amount that has been converted into Balance Transfer, the amount of monthly repayment instalment payable and the pending number of instalments.

Each monthly installment under Credit Card Loan will include amounts for the repayment of principal and interest.

What happens to the credit limit on my card when I avail a Credit Card Loan?

Please note by availing Credit Card Loan, the amount converted will be blocked and available credit limit will reduce accordingly.

As and when instalments are paid, the instalment paid amount will be part of the available limit.

Can I apply for a Credit Card Loan more than once?

Yes, you may apply for Credit Card Loan more than once as long as you qualify.