Internet Banking

Access all banking services anytime, anywhere.

ADCB Personal Internet Banking let's you view, transact and communicate where you are and around the clock.

How to use ADCB Internet Banking

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For more videos and tutorials, please click here

Register

Internet Banking Services

Accounts

  • View account and IBAN details
  • Open an additional savings account instantly
  • Setup a standing order
  • Request a chequebook and have it delivered to your mailing address
  • Request an e-statements
  • View statements for the last 6 months or the current period

Accounts

Islamic Credit Cards

  • View your credit card statement
  • Pay your ADCB Islamic credit card bills and pay other bank’s credit /covered cards bills
  • Apply for an instant Islamic credit card, personal payment plan, a pay order on your available Islamic card limit and a balance transfer
  • Activate your Islamic credit
  • Set or reset your Islamic credit card PIN
  • Block your Islamic credit card instantly if lost or stolen
  • Request a replacement Islamic credit card
  • Request your Islamic credit card permanent limit decrease
  • Supplementary Card Holder Details Change

Islamic Credit Cards

Islamic Finance

  • View Islamic Finance account details showing a consolidated status of all your Finances with the bank

Islamic Finance

Term Investment Deposits

  • Open a term investment deposit
  • View your term Investment details
  • View historical profit rates

Term Investment Deposits

Investments

  • Get a 360° view of investment transactions and holdings and access information on stocks, mutual funds, and exchange-traded funds

Investments

Bill Payments

  • Pay your utility bills and school fees
  • Top-up mobile prepaid accounts, NOL and Salik
  • Pay for air travel with flydubai
  • View bill history

Bill Payments

UAE Direct Debit

  • View mandates and create new mandates

UAE Direct Debit

Money Transfer

  • Transfer funds to other ADCB accounts and/or other UAE bank accounts
  • Request demand draft
  • View transaction history
  • View exchange rates

Money Transfer

Insurance

  • Select an insurance plan

Insurance

My Profile

  • Update your mobile number, email address, residence phone number, office phone number, fax number, residence address, mailing address and employment details

My Profile

Refer a Friend

  • Refer your friends and earn rewards

Refer a Friend

Other Services

  • Request a Demand Draft / Banker’s Cheque
  • View your Etihad Guest Miles
  • Donate to the Zakat Fund and Red Crescent Society in the UAE
  • View Supplementary card details
  • Activate your Card
  • Set or reset your credit card PIN
  • Update FATCA and Update CRS
  • Request a chequebook
  • Generate OTP for uBank
  • Update marketing communication preferences

Other Services

TouchPoints

  • View your balance, redeem TouchPoints, transfer TouchPoints to a friend and buy more TouchPoints
  • Earn TouchPoints when you apply for a qualifying product. This includes Pay Orders, Islamic Credit Card Balance Transfers, Islamic Credit Card Personal Payment Plans

TouchPoints

Service Requests

Current / Savings Account
  • Setup your Standing instruction
  • Request a chequebook and have it delivered to your mailing address
  • Close your account
  • Request Paper Statement with Stamp
Debit Card
  • Activate your Debit Card
  • Replace your Debit Card
  • Block your Debit Card
  • Set up or reset your PIN
  • Update supplementary cardholder details
Islamic Credit Cards
  • Activate your Islamic credit card
  • Request a replacement Islamic credit card
  • Block your Islamic credit card
  • Set up or reset your Islamic credit card PIN
  • Decrease your credit limit permanently
  • Subscribe to e-Statements
  • Activate Credit Shield
  • Request a credit balance refund
  • Change your billing cycle
  • Transfer your credit limit
  • Set up your standing instruction (Direct Debit)
  • Supplementary Card Holder Details Change
  • Supplementary Card Limit Change
  • Foreclose your payment plan
Wakala Deposit
  • Change your maturity instructions
Etihad Guest Miles
  • Etihad Guest Miles enrolment
Islamic Finance
  • Personal Finance EMI Deferment
Trade License
  • Trade License Update
Track Service Requests
  • Track your service request status

Service Requests