^{Security Tips} Protecting your financial identity

Vishing (Phone fraud)

Avoid share sensitive information on the phone

Vishing is phone fraud where a criminal claims to be calling from legitimate organisations to verify personal details for official records or to give out rewards.

The criminals may also fake their caller-identification, making it appear that the call is legitimate.

Do

• Ask for authentication of the person calling you by verifying a recent transaction you have made.
• Contact ADCB’s Contact Centre on 600 50 2030 if you have any suspicions.

Don’t

• Give out your Card number, Password, CVV2 (the three-digit number on the back of your card), PIN or account information through unsolicited calls.
• Respond to a voice mail or calls that ask you to go to a website or call a phone number to resolve an account problem.