FAQ Frequently Asked Questions (FAQ)
TouchPoints vouchers
1. Do I have to pay the delivery charges?
No. The voucher(s) will be delivered to you free of charge by ADCB.
2. How will I receive the voucher(s) requested?
Your voucher(s) will be sent to you (Primary Account holder) at the address on ADCB's records and as confirmed by you at the time of confirmation of the redemption request.
3. When will I receive the voucher(s) requested?
The voucher(s) will be couriered to you within 5 working days to the address confirmed by you at the time of confirmation of the redemption request.