Frequently Asked Questions (FAQ)

Slice

1. What is Slice?

Slice is a profit-free instalment payment option built directly into the Network POS terminal. It lets you split your purchases into 4 or 8 instalments using your existing ADCB Islamic Banking credit card.

2. Do I need to download an app or sign up?

No. You don’t need any apps, logins, or registration. Everything happens instantly on the Network POS terminal when you tap your ADCB Islamic Banking credit card.

3. How do I use Slice at checkout?

Just tap your ADCB Islamic Banking credit card on the Network POS terminal. If your card is eligible, Slice installment plans will appear automatically. Select your preferred plan and complete your purchase.

4. Does Slice charge profit or fees?

No. Slice offers zero-profit and zero-fee instalments. You pay exactly the purchase amount, split over your selected installment period.

5. How is Slice different from other BNPL providers?

Slice works directly on the POS using your existing ADCB Islamic Banking credit card. No apps, no QR codes, no sign-ups, and no approvals needed. Installment options appear instantly when you tap your ADCB Islamic Banking card, and you pay zero profit and zero fees. Slice keeps everything fast, secure, and frictionless right at the time of purchase.

6. Which cards work with Slice?

Slice works with all ADCB Islamic Banking credit cards issued by participating banks. If your card is eligible, instalment options will appear automatically on the Network POS terminal.

7. Where can I use Slice?

Slice is available at 30,000+ stores across fashion, electronics, beauty, lifestyle, and more. Look for the Slice sticker at checkout or ask the cashier.

8. How many instalment plans can I choose from?

Purchases can be split into 4 or 8 installments.

9. Will using Slice affect my credit limit?

The purchase amount will be held against your credit limit and released as you pay your installments. This is standard for all credit card installment plans.

10. How do I know if the transaction went through?

Your POS receipt will show that the transaction was completed successfully using Slice. You’ll also see installment details on your next credit card statement.

11. Is Slice secure?

Yes. Slice is powered by the bank and Network International. Your payment is processed securely through the same system used for regular card transactions.

12. Can I return or refund a purchase made with Slice?

Yes. Refunds follow the merchant’s return policy. Once the merchant processes a refund, your instalment plan will be adjusted or cancelled depending on the amount returned.

13. What happens if I miss an instalment?

Your instalments are charged to your credit card like regular transactions. Any missed payments will follow the bank’s standard credit card billing policies.