Answers to the most frequently asked questions

Active Saver Account

What is an Active Saver Account?

The Active Saver product offers high interest rates on an account that is to be operated exclusively online on ADCB Personal Internet Banking, thus making it accessible anytime, anywhere.

The Active Saver account does not have a minimum balance requirement or monthly fees, allowing more savings. The account can only be opened online (Apply Online), with an initial deposit of One Thousand Dirhams for Active Saver AED and One Thousand Dollars for Active Saver USD.

How many Active Saver Accounts can be set up through ADCB Personal Internet Banking?

You can setup up to 5 Active Saver Accounts through ADCB Personal Internet Banking.

How is interest calculated on the account?

Interest is calculated on the daily closing balance and paid monthly. Interest is paid as per the tiered rates, dependant on the daily balance maintained. If the daily balance in the account changes tier, the interest is calculated using the corresponding interest rate.

Does Active Saver Account charge any transaction fees?

Since Active Saver Account encourages savings, any deposit made in to the Active Saver Account are free of any transaction charges, through the branch or through ADCB Personal Internet Banking.

Using the account to create fixed deposits or redeeming TouchPoints are not charged with any transaction fees.

All withdrawal/transfer transactions made at the teller counter in any ADCB branch are charged in line with “Schedule of Fees Policy". Please click here for detailed overview of charges and fees.

Is there an interest forfeit condition on the Active Saver account?

There are no conditions, and interest is never forfeited. However, as stated above, any withdrawals over the monthly limited transactions are charged a transaction fee.

Which banking channels can be used to access the Active Saver account?

The Active Saver account is an account operated online, through ADCB Personal Internet Banking. ADCB Personal Internet Banking allows fund transfers within ADCB or to any other bank locally and internationally, withdrawals and deposits, opening of fixed deposits, and redemption of TouchPoints all at a click of a button.

For added convenience, visit any of the ADCB branches to make deposits or withdrawals. However, for every withdrawal made at the branch from the ADCB Active Saver Account a transaction charge is applied. Please click here to see 'Schedule of Fees' to know more about the charges applied on the account.

To encourage regular savings, an ATM card and a chequebook are not issued. An existing ATM/Debit Card cannot be linked to the ADCB Active Saver account either.

Please call us at 600 50 2030 anytime for any help or queries related with the ADCB Active Saver Account.

Does Active Saver account offer an SMS alert service?

Yes, free SMS alerts are sent to Active Saver Account holders. See the full list of SMS alerts here.

Can the Active Saver Account be held in currencies other than the UAE Dirham?

Yes, the Active Saver account is offered in UAE Dirhams, US Dollars and GBP.

Can business customers hold an Active Saver Account?

No, the Active Saver Account is offered only to individual customers.

Is it possible to transfer salary directly into this account?

No, salary transfers into the Active Saver account are not permitted.

Is Islamic Active Saver Shari’ah compliant?

Islamic Active Saver Account is Shari’ah compliant - please click here